Saturday, May 3, 2014

Access Control in ARS Remedy

Multi-Tiered Access Control Model
  • User validation
  • Access to data
  • Access to workflow
              



Creating Group :
  • Group Name
  • Group ID
  • Group Type
  • Group Category
  • Additional Fields
Group ID Ranges :

1000 - 14999 : Regular and Computed Groups
60000 - 60999 : Dynamic Groups
< 1000 : Reserved for AR System Groups and Apps
> 14999 : Reserved for future use

Access Control Group Types :

Implicit Groups :
  • Public (Group ID 0)
  • Submitter (Group ID 3)
  • Assignee (Group ID 4)
  • Assignee Group (Group ID 7)
Explicit Groups :
  • Administrator (Group ID 1)
  • Sub Administrator (Group ID 5)
  • Customize (Group ID 2)
Administrator defined Explicit Groups :
  • Regular
  • Computed
Creating User :
  • User Name
  • User Full Name
  • Assgin Groups
  • License Type (Read/Fixed/Floating/Restricted Read)
  • Notify Mechanism
  • Additional Fields